Join us for a FREE TO ATTEND seminar sponsored by Travel South Dakota and the South Dakota Retailers Association

Monday May 12 - 3pm-4:30pm

Fear(less) Stress

In this energizing session, stress physiologist Dr. Rebecca Heiss reveals the best-kept secret to “managing” stress: how the very pressures that keep you up at night can become your greatest competitive edge!

Let’s face it—customer service professionals constantly navigate intense situations. From handling difficult customers and resolving complex problems to maintaining composure when tensions rise, your role demands exceptional performance under pressure. That’s great news, because Olympic athletes don’t break world records at practice — they break records when the pressure is at its peak. We can all learn to perform at our best under stress as well.

With the right mindset, stress can motivate and inspire us all to achieve new levels of performance while deepening our purpose and our connection to one another.

With inspirational storytelling and science-backed practical tools, Rebecca will reveal how we can use stress to power forward together and rise to new heights, no matter what challenges get thrown our way.